Engineering and consulting services

Operators naturally want to enhance operational efficiency and ensure the best possible fleet management. To address these concerns, Safran Aircraft Engines offers a complete slate of high value-added engineering and consulting services.

Contact: Customer Support Center, open 24/7.

High value-added services

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Safran Aircraft Engines has developed engine monitoring and diagnostics services, based on the analysis of technical and flight data, along with recommendations for fleet maintenance or management. Our new SFCO2® service allows operators to enhance the operational efficiency of their aircraft, thus reducing both fuel consumption and maintenance costs. Another new service from Safran Aircraft Engines is B.Side® remote borescope inspection, so that local borescopers at airlines around the world can consult with Safran Aircraft Engines' experts in just a few clicks.

The courses provided by Safran Aircraft Engines' Training Center enable operator staff to learn new techniques and better understand their engines' technical characteristics and optimum operating conditions.

Diagnostics and fleet management
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More than 1,500 CFM56 engines are monitored by our engineering teams, based on flight data recordings.Safran Aircraft Engines offers a variety of remote diagnostics services, including generation of warnings, customer notifications and recommended maintenance actions.

As part of our Fleet management services, Safran Aircraft Engines regularly receives flight data from the operator in real time (via our remote diagnostics program). We analyze this data and, if needed, propose corrective actions. Operators receive a weekly report on the state of their engine fleet, and can call on special features such as engine performance tracking, troubleshooting, analysis, diagnostics and recommendations by Safran Aircraft Engines' experts. Thegestion_de_flotte.jpgse highly detailed indicators give the fleet manager a clear vision of the state of the fleet, to help maximize time on wing by reducing the number of required removals for servicing.

With each new generation of engines comes a new generator of sensors, with increased efficiency, lighter weight and growing volumes of data. CFM56 engines are now fitted with about a dozen sensors recording kilobytes of key data (300 to 500 measurements of pressure, temperature, vibrations, etc.) during takeoff and cruise. Tomorrow, the next-generation LEAP engine will be fitted with high-frequency sensors capable of collecting a megabyte of data. By analyzing this growing mass of data, MRO providers can better address airlines' real needs, based on increasingly accurate diagnostics and forecasts.

B.Side®: remote borescope inspection

Safran Aircraft Engines is offering B.SIde®, a new remote borescope inspection (BSI) service adapted to each customer's specific needs. This innovative service allows local borescope technicians from airlines to share images in real time and discuss issues with a Safran Aircraft Engines expert, available 24/7, to benefit from his advice and recommendations. Customers can talk with these experts or send emails, annotate images, etc. They can also share images from their own inspection. B.SIde®, like SFCO2®, was developed at Safran Aircraft Engines' Fab Lab.

For all requests: contact.services@snecma.fr

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SFCO2®: smart fuel efficiency
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Safran Aircraft Engines and fellow Safran company Sagem are offering airlines and other operators a new service, dubbed SFCO2®. This service will allow them to reduce their operating costs – 30 to 40% of which are related to fuel bills – by optimizing the operation of their aircraft.

SFCO2® addresses a strong demand from airlines for better cost management, by identifying potential savings based on more efficient management of their operations.

Sagem brings to the table its long experience in flight data analysis, while Safran Aircraft Engines contributes its engine OEM expertise and long-standing contacts with operators. For all requests, go to: contact@SFCO2.com

 

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Training
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Safran Aircraft Engines' Customer Training Center offers a range of courses designed to address customers' specific needs. A catalog offering 90 training courses covers all key subjects, including on-wing and shop maintenance, diagnostic tracking of engines, and flight control recommendations. The center spans some 1,600 square meters and can welcome more than 1,200 students per year. It offers four CFM56 engines and one SaM146 for hands-on training. Its CFM56-3/-5/-7 training programs are certified to Part 147 by the European Aviation Safety Agency (EASA).

Contact: Customer Support Center, open 24/7 (snecma.csc@snecma.fr).